Cloud-based Business Telephony solutions in the Cloud
NewVoiceMedia helps businesses of all sizes to remove the frustrations of poor call handling, at an affordable cost.
ContactWorld, NewVoiceMedia’s solution,is delivered using cloud-based technology, which provides the functionality of an on-premise solution at a fraction of the price. ContactWorld for Salesforce brings truly integrated telephony to Salesforce CRM. It provides companies a single source of information for all customer data to successfully integrate a support team and their CRM.
The company was founded in 2000, and is headquartered in Basingstoke.Customers include Berry Bros and Rudd, Kingston University, Parcelforce Worldwide, SHL Groupand Wokingham Council.