Eden Ventures :: News Eden Ventures :: News http://www.edenventures.co.uk/ <![CDATA[Fujitsu announce regional partnership with Tribold Limited]]>
Tribold EPM is the first solution certified by the Telecommunications Management Forum (TMF) against the Information Framework (SID). TMF is the world’s leading industry association for service providers and their suppliers to access practical solutions that improves business efficiency. The Forum also provides guidance and leadership to transform the way that a CSP creates, delivers and charges for product and services.

Tribold EPM offers the following to Communication Service Providers (CSPs): 

  • Product & Service Data Management (PDM) & Centralized Product Catalog (CPC). Normalized and holistic product & service definition, Centralized MDM for product and service catalog, rationalized and reusable product data and rules.
  • Product & Service Data Integration (PDI). Control over data distribution and launch, automated integration of product data across the enterprise.
  • Product & Service Lifecycle Management (PLM). Products managed through a defined, repeatable and measurable process throughout the full lifecycle.
  • Product & Service Business Intelligence (PBI). Standardized operational product reporting (e.g., price books, BOMs) and enhanced product performance analysis (e.g., unit cost, profitability, penetration).
  • Product & Service Channel Management (PCM), Exposing the relevant product catalog to the various eco-system channels – customer, reseller, partner provider for content, services, devices and networks.

Tribold EPM is used to create a certified reference definition for a product or service. Without this certified product reference definition, the CSP finds itself using data from many sources which are incomplete, out of date and conflicting. The result is a high order rejection rate in the order management process.

In addition, pricing and product rules are often dispersed within a CSP’s backend systems, which create the challenge of identifying which data within the system is accurate. This causes incorrect offers being extended to customers, which in turn, result in billing errors.

Finally, for historical reasons, order fulfilment processes are typically hard-coded based on the product instance. This method is inefficient such that each time a new product is created, the order fulfilment processes need to be rebuilt from scratch, regardless of how similar the new product is to existing products.

Tribold EPM meets these three challenges by creating a single point of product truth for the ordering portal and all backend systems. With this method, the CSP is able to:

  1. Ensure that all product reference definitions are always up to date and correct with no data synchronisation issues. This eliminates invalid orders due to data alignment problems.
  2. Ensure that all offers and associated pricing is always available to any system or a process that needs it. This eliminates incorrect offers being issued to customers that lead to billing errors.
  3. Eliminate hard-coded order fulfilment processes and replace the process with workflows that are easily modified. This promotes a high level of reusability of existing products for new creations, which results in a dramatic time saving in launching new products.

“Fujitsu is proud to partner Tribold because we feel this product represents a new paradigm for CSPs. As CSPs move into an increasingly competitive environment, a major source of differentiation will be derived by the CSPs’ ability to quickly develop and launch new products. Fujitsu sees the Tribold suite of solutions as a critical element required in this new world,” said Mr. David Bowden, Vice President of Strategic Initiatives for Fujitsu.

“Tribold is honoured to tap into Fujitsu’s expertise and presence in Southeast Asia. We are confident that the partnership will allow CSPs in Southeast Asia to radically reduce both Time to Market and Cost to Market for product and service management in line with the ultimate need for driving profitable growth,” said Ernest Margitta, Director of Marketing at Tribold.

Under the agreement, Fujitsu will resell, distribute, promote and market Tribold EPM the market leading Enterprise Product Management (EPM) solution. Other companies under the Fujitsu Group will also perform similar roles in regional markets including Malaysia, Thailand, Indonesia, Vietnam, Laos and Cambodia.]]> Wed, 03 Mar 2010 00:00:00 GMT <![CDATA[Truphone expands with acquisition of Startel Communications]]>
The acquisition of Startel provides Truphone with a large distribution network and an established sales team as the company prepares for the launch of Truphone Local Anywhere service in Australia mid 2010. In addition, the acquisition will provide Truphone with a call centre in Manila, providing customer support and telesales capability for both Australia and Asia Pacific.

Truphone Local Anywhere, which launched in January 2010 for the UK and the US, makes it easier and more convenient for the international community to stay in touch while providing cost savings of up to 90% on standard international rates.

The service provides consumers with local numbers and access to local rates for calls, texts and data in all countries where Truphone has operations, on a single SIM card. For those countries where Truphone does not have operator agreements, Truphone Local Anywhere offers savings of up to 70% over normal roaming charges.

“The acquisition of Startel Communications puts all the pieces of the jigsaw in place for Truphone to rapidly roll out the Truphone Local Anywhere service in Australia”, said Geraldine Wilson, CEO of Truphone. “Australia is a key market for Truphone with five million people travelling in and out of the country each year – with over 1.3 million UK expats living in Australia and 100,000 Australians over in the UK, and the team we now have in place is well positioned to grow our proposition”.

Ben Pullen, CEO of Startel Communications said: “Truphone has been leading innovation in the world of communications in the last few years. Australia is a key market for Truphone and Startel’s market expertise as well as pre-established sales network will ensure the brand’s rapid expansion in Australia”.

Truphone Local Anywhere is currently available in the UK and the USA, and as a result of the partnership with Startel Communications and a wholesale agreement with leading Australian operators Optus (see ‘Truphone and Optus enter strategic wholesale agreement’ 3rd March 2010) will be providing local numbers and rates in Australia mid 2010. The service will continue to rapidly roll out to key business & leisure destinations such as Hong Kong, Spain and South Africa. Elsewhere, Truphone Local Anywhere will provide highly competitive roaming rates (in more than 220 countries).

Truphone Local Anywhere is a single-SIM, multi-country mobile service. Users can make and receive calls via a local number and at a local price, in any Truphone country.]]> Wed, 03 Mar 2010 00:00:00 GMT <![CDATA[Neotel selects OSS/CAD]]>
Neotel has experienced rapid growth and continues to innovate by offering new services to its corporate customers. OSS/CAD’s groundbreaking use of semantics technology for bottom-up unification with a disruptively fast delivery model was chosen to maintain alignment across Neotel’s rapidly evolving infrastructure. OSS/CAD will initially be used to support IT staff, monitor data quality, and speed complex IT migrations.

Langa Dube, Neotel’s Executive Head of IT, commented: “During vendor selection OSS/CAD unified real data from our systems in less than 3 weeks, demonstrating 360° customer service views, and views for service management, revenue assurance and data quality monitoring.Ontology is unique in this space.”

Dube continued,“At Neotel, we offer South African businesses a comprehensive portfolio of telecommunications solutions that provide true convergence. We aim to reduce the cost of communicating and, as a result, the cost of doing business. We are passionate about improving the way business communicates.OSS/CAD is consistent with this vision, it will allow us to correctly reinterpret and share core data with the varied Neotel teams who ultimately support our business customers”

Benedict Enweani, Ontology’s CEO added: “OSS/CAD’s semantic approach to data alignment is unique to the communications industry. We relish the opportunity to work with such a dynamic and forward looking team”

Enweani continued: “Our ongoing success, in this difficult business cycle, proves that our bottom-up approach does away with the massive up-front cost and risk commonly associated with big bang projects.Our singular focus on a productized solution for data alignment is validated by Neotel’s decision and by the rigorous selection process which evaluated Ontology against some of the most significant names in the software industry.”]]> Wed, 24 Feb 2010 00:00:00 GMT <![CDATA[Truphone MVNO deal with Vodafone starts roaming challenge for operator]]>
Source: Global Telecoms Business]]> Tue, 23 Feb 2010 00:00:00 GMT <![CDATA[The Filter adds former Google CIO Douglas Merrill to its Board of Directors]]>
In the past 18 months, The Filter has been advancing its software-as-a-service (SaaS) solution, optimising the management and delivery of entertainment content for a growing global network of customers including publishers, content owners, distribution platforms and aggregators.  Merrill's appointment comes as The Filter plans to strengthen its recommendation and relevance offering and its existing global customer base. 

The Filter's world-class recommendation and relevance technology has been proven in commercial environments for more than 5 years.  Through its network of customers, The Filter now reaches over 85 million unique users a month and delivers over 1 billion API recommendation calls per month.  The leading provider of recommendation and relevance systems has a proven track record of delivering uplifts of 20-100% in key consumption and engagement metrics. 

"What I love about The Filter is they're solving the right problem at the right time," said Douglas C. Merrill. "The volume of content online makes finding any particular piece of information increasingly more difficult.  The Filter analyses user data and behaviour to provide measurably better, more relevant recommendations."

"We're thrilled that Douglas has joined our board," adds David Maher Roberts, CEO of The Filter.  "We value his breadth of technical and strategic expertise and his help will also be important in driving forward The Filter's aggressive plans to expand our platform and increase our global operations during the coming months."]]> Tue, 09 Feb 2010 00:00:00 GMT <![CDATA[Huddle takes the top prize at Microsoft's Sharepoint SocialFest]]> Thu, 04 Feb 2010 00:00:00 GMT <![CDATA[Finding app backers - just a Flook? ]]> Tue, 02 Feb 2010 00:00:00 GMT <![CDATA[We7 launch two premium music services]]>
The new music services will be:-

we7 Premium - this service will allow unlimited access to over 4m songs from consumers PC's.  Full songs and full albums will be available through a web browser with Personal Radio, Playlists and sharing as standard features.  The normal monthly price for the we7 Premium service will be £4.99 but it will be launched with an introductory price of £3.99 for the first 90 days.  No adverts - just 100% the music you want. 

we7 Premium Plus - this service gives all the same access to music as the we7 Premium service but additionally supports 'music on the move' to the ever increasing number of smartphones.  Initially, we7 Premium Plus will stream its music to Apple iPhones and Google Android devices, with a range of other phones and devices scheduled during 2010. 'Off-line' mode is a standard feature of the we7 service on phones, allowing consumers to listen to their playlists on their phones even when no 3G or wifi access is available.  The we7 Premium Plus service will be available once the we7 iPhone application has completed the Apple Appstore acceptance process and will be £9.99 a month. 

"we7 has come a long way in the last 12 months, type the generic term music into google in the UK and you get 1.6 billion entries and we7 is the number one result. Not bad for an ambitious UK business" states Steve Purdham, CEO of we7, he continues "The premium services are about choice for the consumer, in the new digital music economy there is no single business model that fits all, that is why we give consumers the ability to listen to great music how they want, where they want and at a price they are prepared to pay."]]> Wed, 27 Jan 2010 00:00:00 GMT <![CDATA[Truphone™ and Vodafone UK enter strategic MVNO partnership]]>

The partnership is the first in a series of building blocks for the launch of Truphone Local Anywhere, a global SIM-based mobile service, launching today. Similar wholesale partnerships are being put together in other key travel destinations around the world in a time for launch and rollout throughout 2010.


Truphone Local Anywhere is a ground breaking new global SIM-based service from Truphone that offers people with an international lifestyle an opportunity to save significant money on their mobile phone bills.


Using Truphone's patented infrastructure and IN core network, the Truphone Local Anywhere SIM allows customers to enjoy local rates in countries where Truphone has wholesale partnerships and also have the option of having local mobile numbers for those countries all on a single SIM.  For those countries where Truphone does not have operator agreements, Truphone Local Anywhere offers significant savings over normal roaming charges. 


Under the agreement, Truphone will have access to Vodafone's network meaning that calls made by the Truphone customers in the UK, as well as Truphone Local Anywhere roaming calls originating and terminating in the UK, will be delivered via the Vodafone UK network. 


Geraldine Wilson, CEO of Truphone said: "Truphone Local Anywhere is a truly revolutionary service for people with an international lifestyle allowing them to 'stay local' as they travel around the world.  We are delighted to announce this partnership with Vodafone which will give our customers access to a high quality network in the UK."


Tim Stone, Director of Business Development and Wholesale, Vodafone UK said: "We're excited to be partnering with Truphone for their Truphone Local Anywhere service.  This new relationship demonstrates Vodafone's commitment to the wholesale market and supports additional growth in our already successful wholesale portfolio.  By targeting the international travelling community, this partnership opens up new opportunities for Vodafone UK."


Truphone Local Anywhere is a single-Sim, multi-country mobile service.  Users can make and receive calls via a local number and at a local price, in any Truphone country.  The service will also offer number portability, so customers will be able to transfer existing mobile numbers across to the Truphone Local Anywhere service. 
]]> Wed, 20 Jan 2010 00:00:00 GMT <![CDATA[Secerno debuts DataWall 4.1]]>

DataWall 4.1 allows real-time blocking of all out of policy database access, including access given to privileged users, to provide immediate and powerful protection against the growing threat of insider theft and tampering with data.  This ability give CEOs, CSOs and others confidence that they have complete protection around their data and that they are in compliance with regulations such as PCI, SOX, HIPAA, GLBA, 201 CMR 17.00 in Massachusetts, and the Data Protection Act and the Freedom of Information Act in the United Kingdom. 


"DataWall 4.1 is the only solution to offer a total level of data protection and monitoring that lets our enterprise clients meet regulatory mandates, protect data from internal and external threats, and use data as a strategic corporate asset across numerous deployments, users and applications," said Steve Hurn, CEO of Secerno.  "With the release of DataWall 4.1, we are providing the most powerful level of real-time threat blocking ever deployed and offering a level of monitoring and access control that will ensure safety from the increasing threat of insider tampering.  Secerno is the only second-generation company to offer the market the enterprise offerings that provide customers with solutions that meet the needs of evolving security and competitive markets.  We were the first company to extend data protection to virtualized environments, realising the long-term potential that cloud and virtual environments had for global enterprises.  We continue our product launch with two additional industry first for DataWall 4.1, providing our commitment to technological innovation that meets the immediate and emerging needs of our clients."


DataWall 4.1 also has the following features:


- Real-time performance analysis of all SQL transactions

- Expanded efficient data storage formats for scalability

- Support for SAN arrays and 10 Gb/sec network deployments

- New blocking mode for Local Monitor, the DataWall 4.1 database agent

- An automated remote upgrade process, which speeds up the client upgrade process

- Optional strong cryptography pack

- DB2 for z/OS beta initiated

]]> Tue, 12 Jan 2010 00:00:00 GMT